Refund policy

All sales are final. We do not accept returns, refunds, or exchanges once an order has been placed.

Damaged Items

If your order arrives damaged, please contact us at crumblisticki@gmail.com and we'll be happy to help.

Please include:

  • Your order number

  • Full name

  • Contact details

  • Shipping address

  • A clear photo of the damaged item(s)

Once we've reviewed the issue, we'll arrange for a replacement to be sent to you.

Please contact us as soon as possible after receiving your order so we can sort it out for you.

Incorrect Items

If you've received an incorrect item, please contact crumblisticki@gmail.com with your order number and a photo of the item received. We'll review the issue and arrange for the correct item to be sent to you where applicable.

Order Issues

For any other issues with your order, please contact us at crumblisticki@gmail.com and include your order number so we can assist you.